Privacy Policy
Effective Date: 25th July 2019
Last Updated: 3rd November 2025
At Krabi Diver’s Inn we respect your privacy and are committed to protecting any information you may share with us. This privacy policy explains how we collect, use and safeguard any personal and non-personal information we may collect from you.
Non-Personal Information
In this privacy policy, “non-personal information” refers to information that does not identify a specific individual. Examples of non-personal information that we may collect include the type of web browser you are using, the date and time of your visit, the pages you visit on our website, and the IP address of your device. This information is collected solely for analytical purposes and is not used to identify individual users.
Non-personal information is important because it helps us understand how our website is being used and identify areas where we can improve.
We do not use non-personal information to identify individual users or link it to any personal information that we may collect in the future.
We do not use this information for any other purpose but it may be shared with a third party, see Google Analytics, as noted below.
Personal Information
For the purposes of this Privacy Policy, ‘personal information’ means any information that can be used to identify you as an individual, either alone or in combination with other information. This includes, but is not limited to, your name, email address, phone number, mailing address, date of birth, government-issued identification numbers and any other information that you voluntarily provide to us or that we collect from you when you use our website or services.
Personal information may also include non-personal information that is linked to personal information, such as your IP address, device identifier, and browsing history, if such information can be used to identify you.
Please note that personal information does not include information that has been anonymised or aggregated in a manner that does not allow for your identification as an individual.
Information Collection
We do not collect any Personal Information from you when you visit our website.
If you send us a message through the website contact form, contact us via other electronic messages then we will collect and store the data that you have shared with us.
Use of Information
The non-personal information we collect from you is used solely to improve the performance and content of our website. We do not use this information for any other purpose or share it with any third party.
If you contact us by phone, messaging, email or website contact form then we collect any personal information you provide us with which may include; name, telephone number, email address etc.
We will use the personal information that we collect from you for the following purposes:
- To communicate with you regarding our services,
- To make arrangements for your use of our restaurant services,
- For our administration of customer records,
- For dispute resolution.
If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
Who we share your data with
We will not sell, distribute or lease your personal information to third parties unless we have your prior consent.
To facilitate communication regarding our services it may be necessary to share your contact information with one or more of our service providers.
Services We Use
Google Analytics and Google Ads are services from Google Ireland Limited (“Google”) that help us analyze how users interact with our website and to measure the performance of our advertising campaigns on Google’s network.
We have integrated these services to understand user behavior and to make our advertising more relevant.
Personal Data We Collect
These services use cookies and similar technologies to collect the following categories of personal data when you visit our website:
Online Identifiers: Your IP address, cookie identifiers, and other unique user or device identifiers.
Browser and Device Information: Information about your web browser, operating system, device type, and screen resolution.
Website Interaction Data: The pages you visit, the time and duration of your visits, the referral source (how you arrived at our site), and your interactions with page content (e.g., clicks, scrolling).
Form Field Data: Names of form fields (e.g., “email”, “name”).
Data Disclosure and International Transfer
The data collected is transmitted to and processed by Google. This involves the transfer of your personal data to servers located outside of Thailand, which may include countries such as the United States and within the European Economic Area.
This international transfer of your personal data is conducted in accordance with Section 28 of the PDPA. We rely on the fact that Meta and Google have provided appropriate safeguards and legal mechanisms, such as Standard Contractual Clauses, to ensure that your data is protected to the standard required by Thai law.
Your Control of data on Google’s Platform
For more information about how Google collect and use data please see;
Google Analytics Terms of Service
https://about.instagram.com/blog/announcements/instagram-community-data-policy
Google Privacy Policy.
https://about.instagram.com/blog/announcements/instagram-community-data-policy
Google Terms of Service
https://about.instagram.com/blog/announcements/instagram-community-data-policy
Disclosure Of Data
Legal Requirements
We may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Krabi Diver’s Inn
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Cookies
We do use cookies on our website.
For more information about Cookies and how to manage them please see our Cookie Policy.
Links to External Sites
Our website may contain links to external websites, such as Facebook, Instagram and Google’s You Tube for streaming video. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any external websites you may visit.
Please note that when you click on a link to an external site, you are leaving our website and are subject to the privacy policy of the external site. We do not collect any information about your visit to the external site, nor do we have any control over how the external site collects, uses, or safeguards your information.
These are privacy links to the privacy policies of some 3rd parties;
https://about.instagram.com/blog/announcements/instagram-community-data-policy
https://about.instagram.com/blog/announcements/instagram-community-data-policy
https://about.instagram.com/blog/announcements/instagram-community-data-policy
Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect any information from children under the age of 13.
Security
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
Your Rights
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at dataprotectionofficer@krabi-divers-inn.com. We will respond to your request in accordance with applicable law.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
Changes to this Privacy Policy
We reserve the right to make changes to this privacy policy at any time. Any changes will be posted on this page.
Contact Information
If you have any queries or concerns about the processing of your information that is available with us, you may email our Data Protection Officer at Krabi Diver’s Inn email: dataprotectionofficer@krabi-divers-inn.com. We will address your concerns in accordance with applicable law.
Last updated: 3rd November 2025